These Terms of Service (“Terms”) govern your use of PicoTally (“the App”), published by Pico Apps LLC, a Texas limited liability company. In these Terms, “we”, “us”, and “our” mean Pico Apps LLC together with its members, managers, officers, employees, contractors, and agents (collectively, the “Protected Parties”). By creating an account, ticking “I agree”, or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. The service
PicoTally is a business management and bookkeeping tool that helps tradespeople create invoices, track expenses, manage customers, and accept payments. The App includes AI-powered features for receipt scanning and voice-to-invoice creation. It is an organizational and productivity aid only — see Section 8.
PicoTally is designed primarily for sole proprietors and small businesses operating in the United States. Features such as Schedule C references reflect U.S. federal tax organization; we make no representation that the App is suitable for, or compliant with the tax or business rules of, any other country.
2. License and intellectual property
- Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the App for your own internal business purposes. This license ends automatically if you breach these Terms.
- Except for the data and content you enter, which remain yours (see Section 5), the App and all software, source code, designs, interfaces, text, graphics, logos, trademarks, documentation, AI prompts and workflows, and all related intellectual property are and remain the exclusive property of Pico Apps LLC and its licensors. These Terms grant you no ownership of, or rights in, any of it beyond the limited license above.
- “PicoTally” and the PicoTally logo are marks of Pico Apps LLC. You may not use them without our prior written permission.
3. Accounts
- You must provide a valid email address or sign in via Google or Apple to create an account.
- You are responsible for maintaining the security of your account credentials.
- You must be at least 18 years old and able to form a legally binding contract to use the App.
- One person or business entity per account. Account sharing is not permitted.
- You represent that you are not located in, and will not use the App from, any country or region subject to U.S. sanctions or embargo, and that you are not on any U.S. government list of prohibited or restricted parties.
4. Subscription plans
- Free, core invoicing and expense tracking with usage limits.
- Pro, removes the usage limits and unlocks receipt scanning, voice-to-invoice, and advanced analytics.
- Pro Max, everything in Pro plus the real-time “Hey Pico” voice assistant, subject to a monthly limit on voice conversation time.
Pro and Pro Max are auto-renewing monthly subscriptions.
- The price is the one shown in the App Store at the time you purchase, in your local currency. Payment is charged to your Apple ID account when you confirm the purchase.
- Your subscription renews automatically each month unless you turn auto-renew off at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the period ends.
- If a free trial is offered and you purchase a subscription during it, any unused portion of the trial is forfeited.
- You can manage your subscription and turn off auto-renew at any time in Settings → [your name] → Subscriptions on your iOS device.
Subscriptions are purchased and renewed through the Apple App Store using your Apple ID. Apple handles payment, renewal, and refund requests under their own terms; we receive only a confirmation that your subscription is active. If you cancel, your paid features remain available until the end of the current billing period; we do not issue partial refunds.
Refund requests for Apple-billed purchases must be submitted to Apple at reportaproblem.apple.com.
5. Your data
- You own all data you enter into the App (invoices, customer records, expenses, photos, voice memos). We do not claim any intellectual property rights over your content.
- You grant us a limited licence to process your data solely to provide and improve the service (e.g., sending your receipt text to our AI service for itemisation).
- Our Privacy Policy is incorporated into these Terms by reference; please review it to understand how we collect, use, and share data.
- You are responsible for keeping your own backups of important business records. Cloud sync and storage can fail, and to the maximum extent permitted by law we are not liable for any loss of, or inability to access, your data.
6. Acceptable use
You agree not to:
- Use the App for any unlawful purpose or to process fraudulent invoices.
- Attempt to reverse-engineer, decompile, or extract source code from the App.
- Interfere with, disrupt, or overload the service infrastructure.
- Resell or redistribute access to the App without written permission.
- Upload content that is malicious, harmful, infringing, or that violates the rights of others.
You are solely responsible for the content you upload (including logos, receipts, and customer documents) and confirm you have the right to use it. If you believe content in the App infringes your copyright, email support@picotally.com with the details and we will respond to valid notices.
7. AI features disclaimer
- AI-powered features (receipt scanning, voice transcription, voice-to-invoice intent, and the AI assistant) are provided as productivity aids and rely on third-party services (Google Gemini, Deepgram, Anthropic Claude). See our Privacy Policy for the full subprocessor list and what data each one receives.
- AI output may be inaccurate, incomplete, or wrong. You are responsible for reviewing and verifying all generated content before using it in invoices, quotes, expenses, financial records, or filings.
- The Protected Parties are not liable for any inaccuracy in AI-generated content, or for any decision, record, or filing you base on it.
8. Not tax, legal, or financial advice
PicoTally is a bookkeeping and productivity tool. It is not a tax preparer, accountant, bookkeeper, lawyer, or financial advisor, and it does not provide tax, legal, accounting, or financial advice. Nothing in the App — including expense categories, “tax deductible” flags, Schedule C line references, totals, reports, or anything stated by the AI assistant — is advice, a professional opinion, or a determination of your tax liability, and none of it may be relied on as such.
- Category assignments, deductible flags, and Schedule C references are general, common-case guides for organizing your own records — not determinations. Whether an expense is actually deductible, and how anything should be reported, depends on your specific facts and applicable law, none of which we evaluate.
- Every figure the App shows is your own recorded data, presented for your records — not a calculation of tax owed or a promise of any outcome.
- You are solely responsible for reviewing and verifying every figure, category, and report; for your tax, accounting, and financial decisions; and for the accuracy, completeness, and timeliness of your filings. Confirm everything with a qualified tax professional before you file or rely on it.
- To the maximum extent permitted by law, the Protected Parties are not responsible or liable for any taxes, penalties, interest, fines, audits, disallowed deductions, filing errors, or other losses arising from your use of the App, its reports, or its AI features, or from any error or omission in any of them.
9. Invoicing and payment collection
- The App facilitates invoice creation and payment collection but is not a bank or financial institution and does not hold your funds.
- Payments that your customers make against invoices you send are processed by Stripe, a separate service with its own terms and fees. Payouts go directly from Stripe to the bank account you connect.
- If you enable payment collection, you are set up as a connected account with Stripe. By using it, you agree to be bound by the Stripe Connected Account Agreement and the Stripe Services Agreement, as Stripe may modify them from time to time.
- You are solely responsible for the accuracy of your invoices, quotes, expenses, and the amounts you bill and collect.
10. Third-party services
The App depends on third-party services — including Apple, Google (sign-in and Gemini), Anthropic (Claude), Deepgram, Stripe, LiveKit, Supabase, and our hosting and email providers — that are outside our control and have their own terms. These services may change, become unavailable, degrade, or be discontinued at any time. To the maximum extent permitted by law, we are not responsible or liable for any third-party service, or for any loss, delay, or failure caused by one.
11. Availability, support, and changes to the App
- We aim for high availability but do not guarantee uninterrupted or error-free service. The App works offline with local data; cloud sync requires an internet connection.
- We may add, change, suspend, discontinue, or remove any feature of the App at any time, with or without notice, and without liability to you.
- We have no obligation to provide maintenance, updates, support, or any particular feature. Any support we do offer is provided at our discretion.
- Some features may be offered as beta, early-access, or experimental. They may contain errors, may change, and may be withdrawn at any time, and are provided “as is” with no warranty of any kind.
- Events beyond our control. We are not responsible or liable for any delay or failure to perform caused by events beyond our reasonable control, including internet or network outages; failures of cloud, AI, hosting, or payment providers; acts of government; labor disputes; or natural disasters.
12. Disclaimer of warranties
To the maximum extent permitted by law, the App and everything it produces (including all reports, totals, categories, and AI output) are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. The Protected Parties specifically disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose (including fitness for any tax, accounting, or financial purpose), title, and non-infringement. We do not warrant that the App will be uninterrupted or error-free, or that any figure, category, or report it produces is accurate, complete, or suitable for filing or for any decision.
13. Limitation of liability
To the maximum extent permitted by law:
- In no event will the Protected Parties be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost data, tax penalties, interest, fines, or business losses, arising from or related to your use of (or inability to use) the App, even if advised of the possibility.
- The Protected Parties’ total aggregate liability for any and all claims relating to the App is limited to the greater of (a) the amount you paid us for the App in the 12 months before the claim arose, or (b) US $100.
- These limits apply to every Protected Party and to every kind of claim, whether in contract, tort, statute, or otherwise, and they survive termination of these Terms.
14. Indemnification
You agree to indemnify, defend, and hold harmless the Protected Parties from and against any and all claims, demands, disputes, losses, liabilities, damages, taxes, penalties, interest, fines, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the App; (b) your invoices, expenses, records, tax filings, or financial or business decisions; (c) your violation of these Terms or of any law; or (d) your infringement of the rights of any third party. We may assume the exclusive defense and control of any matter otherwise subject to indemnification by you, at your expense, and you agree to cooperate.
15. Apple App Store
Because you obtained the App through the Apple App Store, the following apply:
- These Terms are between you and Pico Apps LLC only, and not with Apple. Pico Apps LLC, not Apple, is solely responsible for the App and its content.
- Your license to use the App is a non-transferable license to use it on any Apple-branded product that you own or control, as permitted by the App Store Usage Rules.
- Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
- Apple is not responsible for any product warranties, whether express or implied. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- Pico Apps LLC, not Apple, is responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to any legal or regulatory requirement, claims under consumer-protection or similar law, and intellectual-property claims.
- In the event of any third-party claim that the App or your use of it infringes that third party’s intellectual-property rights, Pico Apps LLC, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
16. Dispute resolution; arbitration; class-action waiver
Please read this section carefully — it affects your legal rights.
- Any dispute or claim arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court — except that either party may bring an individual claim in small-claims court.
- Class-action waiver. Disputes will be arbitrated only on an individual basis. You and we each waive any right to bring or participate in a class, collective, consolidated, or representative action.
- The arbitration will be seated in the county in Texas where Pico Apps LLC maintains its principal office, and this section is governed by the Federal Arbitration Act.
- 30-day opt-out. You may opt out of this arbitration and class-action-waiver agreement by emailing support@picotally.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
- If this arbitration provision is found unenforceable, any resulting litigation will take place exclusively in the state or federal courts located in the county in Texas where Pico Apps LLC maintains its principal office, and you consent to their jurisdiction.
17. Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. The forum for disputes is set out in Section 16.
18. Termination
- You may delete your account at any time. This permanently removes your cloud data, except where retention is required by law or is reasonably necessary for backups, fraud prevention, security, dispute resolution, or enforcing these Terms.
- We may suspend or terminate your account at any time, with notice where practicable, including if we reasonably suspect fraud, abuse, a security risk, or a violation of these Terms or of law.
- Upon termination, your right to use the App ceases. Provisions that by their nature should survive — including Sections 2 (License and intellectual property), 5 (Your data), 8 (Not tax, legal, or financial advice), 9 (Payment responsibility), 10 (Third-party services), 12 (Disclaimer of warranties), 13 (Limitation of liability), 14 (Indemnification), 15 (Apple App Store), 16 (Dispute resolution), and 17 (Governing law) — will remain in effect.
19. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. Continued use of the App after the effective date constitutes acceptance of the updated Terms.
20. Contact
For questions about these Terms, contact us at:
Email: support@picotally.com
Formal legal notices may also be served on Pico Apps LLC through its registered agent, as listed in the company’s public filing with the Texas Secretary of State.