Terms of Service

Effective date: April 18, 2026

These terms govern your use of PicoTally ("the App"), published by Pico Apps LLC ("we", "us", "our"). By creating an account or using the App you agree to these terms.

1. The Service

PicoTally is a business management tool that helps tradespeople create invoices, track expenses, manage customers, and accept payments. The App includes AI-powered features for receipt scanning and voice-to-invoice creation.

2. Accounts

• You must provide a valid email address or sign in via Google or Apple to create an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 16 years old to use the App.
• One person or business entity per account. Account sharing is not permitted.

3. Subscription Plans

• Free — core invoicing and expense tracking with usage limits.
• Pro — removes the usage limits and unlocks receipt OCR, voice-to-invoice, and advanced analytics.

Pro subscriptions are purchased and renewed through the Apple App Store using your Apple ID. Apple handles payment, renewal, and refund requests under their own terms — we receive only a confirmation that your subscription is active. You can view, pause, or cancel your subscription at any time in Settings → [your name] → Subscriptions on your iOS device. If you cancel, Pro features remain available until the end of the current billing period; we do not issue partial refunds.

Refund requests for Apple-billed purchases must be submitted to Apple at reportaproblem.apple.com.

4. Your Data

• You own all data you enter into the App (invoices, customer records, expenses, photos, voice memos).
• We do not claim any intellectual property rights over your content.
• You grant us a limited licence to process your data solely to provide and improve the service (e.g., sending your receipt text to our AI service for itemisation).
• See our Privacy Policy for details on how we handle your data.

5. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or to process fraudulent invoices.
• Attempt to reverse-engineer, decompile, or extract source code from the App.
• Interfere with, disrupt, or overload the service infrastructure.
• Resell or redistribute access to the App without written permission.
• Upload content that is malicious, harmful, or violates the rights of others.

6. AI Features Disclaimer

• AI-powered features (receipt scanning, voice transcription, voice-to-invoice intent) are provided as productivity aids and rely on third-party services (Google Gemini, Deepgram, Anthropic Claude). See our Privacy Policy for the full subprocessor list and what data each one receives.
• AI output may contain errors. You are responsible for reviewing and verifying all generated content before using it in invoices, quotes, or financial records.
• We are not liable for inaccuracies in AI-generated content.

7. Invoicing and Payment Collection

• The App facilitates invoice creation and payment collection but is not a financial institution.
• Payments that your customers make against invoices you send are processed by Stripe, which is a separate service with its own terms and fees. Payouts go directly from Stripe to the bank account you connect — we do not hold your funds.
• We do not provide tax, legal, or accounting advice. Consult a qualified professional for financial decisions.
• You are solely responsible for the accuracy of your invoices, expenses, and tax calculations.

8. Availability and Support

• We aim for high availability but do not guarantee uninterrupted service.
• The App works offline with local data; cloud sync requires an internet connection.
• We may perform maintenance that temporarily limits functionality, with reasonable notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law:

• The App is provided "as is" without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the App.
• Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10. Termination

• You may delete your account at any time. This permanently removes your cloud data.
• We may suspend or terminate accounts that violate these terms, with notice where practicable.
• Upon termination, your right to use the App ceases. Provisions that should survive termination (liability, disputes) will remain in effect.

11. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. Continued use of the App after the effective date constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved in the state or federal courts located in Texas.

13. Contact

For questions about these terms, contact us at:

Email: support@picotally.com